Why Choose Sureshot?
That's a great question! We're glad you asked.
Sureshot Hosting strives to provide you with the best possible hosting experience at every turn. If our customers aren't happy, we're not happy.
Sign up now and experience the Sureshot Hosting difference.
What can you expect from Sureshot Hosting?
The personal touch.
Sureshot Hosting is 100% employee owned. This means that our employees have a direct stake in the success of our business, which is dependent upon the success of our customers.
You will always be working with an owner of the company and they will make every effort to provide the best possible care and service with any questions, concerns, or issues you may face.
Honesty
No tricks, no fine print, no hidden fees, no surprises. What you see is what you get.
We believe that you should know what you're getting. You shouldn't have to wade through pages of print so small you need a microscope to see it. We fully disclose all details about our products and services up-front. If you have a question we will give you a straight answer, not a sales pitch.
99.9% Uptime Guarantee
We use high quality servers which are housed in a state of the art data center to provide the best possible combination of reliability, performance and security.
All servers and services are monitored 24 x 7 x 365 to ensure an immediate response in the unlikely event of any condition which may affect performance or availability.
Security
Sureshot utilizes a combination of hardware and software based tools to provide continual security monitoring and auditing of all servers.
We believe that a proactive approach to security is the only acceptable approach. We take all reasonable precautions to protect our customers from malicious users, attacks, and viruses. Our services have never been compromised since we started in 2001 and we aim to keep it that way.
60 day money back guarantee
We are sure that you will be satisfied with our services. If, for any reason, you are not we will fully refund 100% of your web hosting fees for up to 60 days from your start date.
No muss, no fuss, no hassles. Simply submit a refund request to let us know that you're not satisfied and want a refund. We only ask, but do not require, that you let us know why you were not satisfied with our service so that we can make our services better.
Please note that this refund only applies to web hosting fees and does not include a refund of domain name purchases. Domain name purchases are non-refundable but you are free to take your domain name with you anywhere you wish to go.
Friendly, knowledgeable support
We strive to provide the best possible support to our customers. If you have any questions or experience any trouble with your services you can Contact our support team for assistance. Your ticket will be assigned to a member of our team who will work with you until your issue is fully resolved to your satisfaction.
FAQs
In short, no, we do not offer an unlimited hosting package.
Why not?
The truth is, nobody offers a truly unlimited hosting package. If you read the fine print you'll find that there are actually limits in all those supposedly "unlimited" packages. Rather than saying you are limited to a certain amount of storage space it is often described as a limit to the number of "inodes" you can have. An inode is, generically speaking, a file such as a document, web page, image, or video. These limits are usually quite high but the problem with such an approach is that you may reach this limit without actually using much storage if you have a large number of very small files (e.g. small images or a large number of web pages).
Some providers may "over-sell" their capacity and promise more than they have, banking on the fact that a typical user does not consume the entirety of their available resources. Servers are just like your home computer in that they have a hard drive on which the data is stored. That hard drive has a limit to how much it can store. The problem here is that if too many users want to use all their alloted resources the server may not have the capacity to provide it.
At Sureshot we provide, what we believe to be, packages that fit the needs of the great majority of consumers. We do not over-sell our resources and you will have access to the full volume of resources included in your hosting package. We do not limit how many files you can store either. You can have anything you want in your account as long as it complies with our Terms of Service.
It is easy to add storage to your hosting account and you can add or remove additional storage at any time.
Additional storage is available at a rate of $1.00 (USD) per Gigabyte of additional storage per month. Contact our billing team to request additional storage and let us know how much you would like to add. If you no longer need your additional storage, just sumbit another request to have it removed.
Yes, absolutely. Sureshot will never, under any circumstances, share your personal information with anyone.
The privacy of our customers is a top priority for us. We understand that you are putting your trust in us and we will not compromise that trust. We wouldn't want anyone to do that to us and we won't do that to you. We never have or ever will share / sell / disclose our customer information to any third party. In the event that any person or organization does request your information we will provide you the contact information of the requesting party so that you may handle the request as you see fit.
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