Sureshot Hosting Privacy Policy

Your privacy is important to us.

We want you to feel comfortable using our services. Because we gather certain types of information about our users, we feel you should fully understand what information we gather and how we use that information. Sureshot Hosting employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What information does Sureshot Hosting gather?
When you register for a Sureshot Hosting account, Sureshot Hosting obtains contact information, such as your name, address, and phone number, also payment information, such as your credit card information. When you use Sureshot Hosting service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Sureshot Hosting also tracks requests you make for information on our products and services, and responses you provide to our surveys. Finally, we keep records of your payment history and communications you have with the support team.

What Does Sureshot Hosting Do With This Information?
We use the information we gather in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with the Terms and Conditions. Information on your communications with the support team is used to address the issues raised by your communications. In addition, we may send out mailings regarding the operation of our service and other goods and services that we believe may be of interest to you. Sureshot Hosting reserves the right, however, to send bulletins and other important information regarding the service at our discretion.

Does Sureshot Hosting share subscriber information with third parties?
We will not share or disclose information regarding our subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, personal Web site, or domain registration information is freely available to anyone else visiting that space. We cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How can I correct or update the information?
You may correct that information as appropriate by logging into the Control Panel. Please keep in mind that under the Terms and Conditions, subscribers are required to provide us with current contact and billing information. We may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

What happens to the information if I leave Sureshot Hosting?
If you ever leave Sureshot Hosting, we normally delete your personally identifiable account information three months after the account is canceled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous preferences. However, in the event of any accounting irregularities. We reserve the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy
Sureshot Hosting will notify our customers of any changes to this privacy policy at the time of the change. Such changes will become effective immediately upon being posted here.

If you have any questions regarding our privacy policy, you may submit your questions through our online help desk.